As your business invests in Facebook ads more and more, it is useful to have
a few examples of what others have done with the platform.
Brands, agencies, and Facebook themselves have been very helpful in
publishing several Facebook advertising case studies. In fact Facebook has
dozens out there on the web in various places.
We decided to pull them together in one place as
a resource for
Facebook advertisers.
Most of the Facebook ad case studies below are summarized, list some of the
campaign’s results, and have a link provided for a few more details.
If you have a case study we missed, please let us know with a link in the
comments.
1. 1-800-Flowers.com
Case
Study Link
1-800-Flowers.com began to use its Facebook page during the Valentine’s Day
season to extend its social community and help consumers pick and purchase
flowers with ease. The flower company used Facebook ads to give fans 15% their
purchase and 50 Facebook Credits to be used on Facebook Games. They implemented
Shared Stories that allowed friends of consumers see what they were buying.
1-800-Flowers.com also allowed consumers to like different products so that the
company could know which was the most popular for consumers.
Results:
- 4,000 transactions occurred as a direct result to the Facebook Credits
offer
- The campaign increased the engagement on the company’s Facebook page
- 1-800-Flowers.com doubled their page fans to over 120,000 fans
- The Sponsored Stories reached double the people what the Facebook ads
reached
2. 20th Century Fox
Case
Study Link
Leading up to the release of the film
Wall Street – Money Never
Sleeps, 20th Century Fox wanted to acquire a mass of fans on the Wall
Street Facebook Page. It wanted a good sized amount of people to interact with
by providing content and updates about the film. Fox had to be able to appeal to
the older audiences who saw the original movie and the younger audience members
who wanted to see the modern version. The studio used Target Blocks with Premium
Like Ads and Premium Video Ads. It then ran a broad targeted Reach Block ad as
its final phase.
Results:
- 26% of people polled exiting the movie remembered seeing the Facebook
ads
- More than 260,000 people like the Facebook page, a sizable community to
engage with but almost half of Fox’s goal of 500,000
- A tracking study found more than 1.1 million people had intended on seeing
the movie after seeing one of the Facebook ads
3. Above The Influence (PSA)
Case Study
Link
The White House Office of National Drug Control Policy created Above The
Influence in order to give teens with credible information about substance
abuse. The organization wanted to give teens who are exposed to peer pressure to
abuse drugs and alcohol a place to hold quality discussions around the topics.
Above The Influence put out Facebook ads that first directed 13- to 17-year-olds
to their website. They then placed ads that targeted teens who listed community
involvement like the YMCA or the Jewish Community Center or listed statements
against substance abuse on their Facebook profiles. These second ads brought
teens to the Above The Influence Facebook Page. It also placed out Premium Video
Ads in order to induce engagement and conversation in teens.
Results:
- Above The Influence Facebook Page gained nearly 100,000 new fans as a direct
result of the ad campaign.
- The campaign’s engagement levels reach 3%.
- The videos in the Premium Video Ads were viewed more than 55,000 times.
- The ads were viewed nearly 161 million times.
4. Ace Hardware
Case
Study Link
Ace Hardware has about 4,400 hardware stores in the United States and a
commercial website. Ace noted that Spring was arriving which meant their busiest
season was about to begin. So the company began to put out Facebook ads in order
to increase their fans and create an online presence for the brand. They decided
to advertise discounts for fans for a week. The company targeted people with
home maintenance and repair keywords in the profiles.
Results:
- In four days, the Ace Hardware Facebook Page went from 20,000 fans to almost
50,000 fans
- The ad campaign generated about 50,000 clicks to the Facebook page
- The number of fan postings on the Facebook page grew by 900%
5. Adidas Football (Soccer)
Case
Study Link
Adidas Football wanted to be the most talked about sports company at the 2010
World Cup in South Africa. They decided to use a Facebook page to give fans a
first look at the action from the ground floor. The brand also wanted to give
users a chance to donate to the 46664 charity, a global HIV/AIDS awareness and
prevention campaign by Nelson Mandela. Adidas ran many Reach Blocks, and Premium
video ads globally. They targeted many of their ads at males ages 18 to 24.
Results:
- During the campaign, the Facebook page reached over 1 million fans
- Connections increased almost 17,000 per day after the Reach Blocks
- Interactions on the Facebook Page reached over 860,000
- The videos posted were viewed in total over 1 million times
- Brand awareness grew between 8% and 21% in different countries
6. Adidas Originals
Case
Study Link
Adidas, in a six-month long campaign, wanted to increase the number of
connections on its Facebook page, generate video engagement, and re-introduce
itself as a modern, trendy fashion brand. The company introduced the campaign
that featured Premium Video Comment Ads targeted at 18- to 34-year-olds in 11
different countries. The company used keywords like “Star Wars,” “science
fiction,” “fashion,” and “Lady Gaga” in people’s Likes and Interests to target
them as well.
Results:
- The adidas Originals Facebook Page reached almost 230,000 fans, a 6%
increase
- The video ads resulted in over 722,000 engagements
- The Originals store had steadily increasing traffic during the campaign on
Facebook. Many customers noted their interest in the product came from the
social media site.
7. Alamo Drafthouse Cinema
Case Study Link
Alamo Drafthouse Cinema was one of the first to implement Facebook Deals that
rewards customers who check in on mobile devices at the business’s location.
Alamo wanted to expand this service by expanding its social media presence. The
cinema company used Facebook to promote its rewards like free pint glasses and
free screenings of movies. When a user would check in it would pop up on their
News Feed to be shared with their friends.
Results:
- More than 5,100 checked into Alamo Drafthouse Cinemas in Austin, Texas
- Alamo gave away nearly 10,000 free pint glasses
- During the campaign, the company received higher levels of engagement and
page likes
8. All Nippon Airways
No link – Facebook occasionally features this case study in the US Facebook
ad dashboard
ANA used a
creative grouping of keywords to target advertising to users specifically
interested in traveling and Japanese culture and developed ad creative that
resonated with their audience.
Results:
- Facebook Ads resulted in a 25% CTR.
- Conversions resulted in positive ROI which is unique for ANA considering
their product is not an impulse purchase for most people and Japan is not
traditionally seen as a leisure destination.
9. American Express
Case Study
Link
American Express has a service, American Express OPEN, whose mission
statement is Helping Businesses Do More Business. It is aimed at assisting small
businesses. From this service came the program “Small Business Saturday,” a day
when American would shop at their local stores and not at large corporations.
American Express wanted to bring customers to the local businesses, unite U.S.
consumers in the effort, and strengthen its relationships with small businesses.
A Facebook page was made for “Small Business Saturday,” and American Expressed
launched Marketplace Ads and Premium Reach Blocks to drive people to the page.
The page not only asked consumers to only shop local on Saturday, but it also
advertised for 10,000 small businesses.
Results:
- On “Small Business Saturday,” small businesses saw a 28% increase in revenue
over the prior year. Retail only saw 9% increase in revenue
- In the general public, 47% who saw American Express’s efforts on Facebook
had a more favorable impression of the company
- More than 100,000 small business owners downloaded promotional materials
from the Facebook page, and 10,000 small businesses signed up and received free
Facebook advertising
- The Facebook page received over 1.4 million fans
- 41 elected officials declared November 27, 2010 “Small Business
Saturday”
- The event received about 3,000 mentions in the press
10. Appleton Estate Rum
Case Study Link
Appleton created a “Be A Better Host” sweepstakes on Facebook and used
Facebook Ads to generate traffic to the campaign. They targeted fans that liked
NFL teams. There was also an attempt to use targeting of related demographics
and key interests. Each week 14 ad variants were used against these different
audience segments. Ad performance was reviewed and optimized daily to take
advantage of top performing ads.
Results:
- 40% increase in subscribers added to e-newsletter database
- 6,700 sweepstakes entrants
- 91% of clicks became connections
- More than 20,000 new fans added within four weeks as a result of the ad
campaign, a 285% increase
11. Arizona Office of Tourism
Case Study Link
The Arizona Office of Tourism (AOT) is the central location for tourists to
plan and book activities while visiting the state. The office wanted to drive
Facebook connections and enhance their social media marketing. The used Facebook
ads as a testing phase to gain more connections on their Facebook page by
promoting special events and deals. The Facebook ads showed AOT’s different
promotions like giveaways and local events. AOT used the Likes and Interests
targeting aspect of Facebook advertisements to reach specific audience. For
example, it targeted Chicago Cubs fans to visit Arizona during spring
training.
Results:
- The campaigns reached 8 times more clicks to the landing page than paid
search efforts
- There was a 27% conversion rate for Arizona Visitor Guide requests
- There was a 17% conversion rate for email newsletter sign ups
- 87% of Arizona Office of Tourism’s total online marketing traffic comes from
Facebook ads
11. Artlog
Case Study Link
Artlog is a social platform allowing people to connect with the international
art scene. The company decided to use Facebook Ads to promote events and sell
tickets to art events like exhibitions, tours, and discussions. Ten days before
Artlog hosted one of its events, it began to run Marketplace Ads to promote the
event and direct people to Artlog’s website in order to purchase tickets. Artlog
looked at location and hours of the event and settled on their demographic based
on those facts. The looked at age, and Likes and Interests in order to target
people.
Results:
- For every $75 Artlog spent on Facebook, it saw $200 in ticket sales
- The campaign received over 15,000 impressions and each ad averaged 175
click-throughs
- Even though its ads did not advertise the Artlog page, it has received more
fans than before running the ads
- The company’s website received 10 times more traffic from Facebook than
other social media platforms
12. ASB (bank)
Case Study
Link (Facebook)
ASB is one of four major banks in New Zealand with over 140 branches
throughout the country. The company wanted to extend its brand on Facebook in
order to grow its community and start a Virtual Branch. ASB ran an ad campaign
to launch its Virtual Branch, an application users could download from their
Facebook page and chat with ASB Banking Specialists about their accounts. The
company ran six different Premium Engagement Ads, some promoting ASB’s Facebook
page, some promoting a laptop give-away, and some promoting the Virtual Branch
application. The ads targeted all users over 18 years old living in New
Zealand.
Results:
- During the campaign, ASB had gained over 13,000 fans
- There was a 10% increase in New Zealand Facebook users about the Virtual
Branch
- The ads received 6.5 million impressions
- The application was downloaded about 13,000 times
- ASB saw an increase in their user engagement on the Facebook page and talk
on social media about the brand
13. AT&T
Case Study Link
AY&T is a large communications service provider to businesses and
individuals. The company wanted to better customer relations by speaking with
customers one-on-one. AT&T looked to its Facebook page in order to build and
strengthen those relationships. It created three branches to handle this
project, Marketing, E-commerce, and Customer Care. The Marketing branch ran a
campaign asking Facebook users where they would like hip-hop artist Drake to
perform. He held a private show after his tour for AT&T Facebook fans only.
The E-commerce branch uses product tabs on the Facebook page and Like buttons
for products on the website to keep people informed and engaged. The Customer
Care branch that personally monitors and responds to posts on the AT&T
Facebook Page.
Results:
- AT&T found through surveys that the company is over delivering on
customer service
- The perceptions of AT&T as a brand are better in their Facebook
community than anywhere else
- The company reported that Facebook drives sales and provides positive
ROI
- The AT&T Facebook Page has over 2,100,000 fans
14. Baskin Robbins
Case Study Link (ClickZ)
Baskin Robbins targeted ads and asking “likers” to invite other friends for a
coupon.
“Baskin Robbins’ Facebook.com ads have been sought to entice viewers to form
“Group Scoops.” Viewers who click through are invited to “like” the brand and
then invite three friends to join a Group Scoop. If the Facebook user
successfully recruits a trio of friends – who can already be Baskin Robbins
“likers” – to start a group, each of the four individuals will receive a coupon
for a free scoop of ice cream.”
Results:
- Baskin Robbins gained over 200,000 likes after using
- 8,600 Group Scoops were created through the campaign
- The equivalent of 34,400 were delivered
15. Bevy (women’s fashion)
Case Study
Link
“Facebook Ads allowed Bevy to target their campaign to specific geographic
locations which they highlighted in their ad copy (eg: an ad targeted to New
York read “Show off your New York style.”) Bevy has gone on to optimize their
conversion rate by creating custom landing pages that carry the ad message and
creative.”
Results:
- A significant proportion of Bevy’s first time user traffic was driven by
Facebook Ads
- Bevy achieved record breaking app install rates
16. Bob Evans Restaurant
Case Study Link
Bob Evans Farms is a NASDAQ-listed $1.7 billion restaurant and food company.
The company runs over 600 restaurants in 18 different states. It also
distributes food for retail all over the US and Canada. Bob Evans wanted to
increase its fan base on Facebook and promote its “National French Fries Day.”
The company ran targeted ads featuring the call to action “Free Sweet Potato
Fries With Every Purchase on July 13.” The ads were targeted to the locations
where there were Bob Evans Restaurants and the entire state of Ohio.
Results:
- The campaign reached nearly 85 million impressions
- The campaign generated over 21,000 clicks
- The Bob Evans Facebook Page grew 12,000 likes during the week-long campaign
and 5,000 during the 10 days after the campaign
- The campaign generated a return on investment of between 200% and 300%
- 2,181 coupons were redeemed
17. Bonobos
Case Study
Link
Bonobos wanted to gain new customers and to sell out of specific styles. They
positioned certain clothing styles matched to targeting criteria. For instance,
targeting Chicago residents and Cubs fans with an ad that offered “Pants for
Wrigley” and noted that the pants were “bleacher friendly” in the copy.
Results:
- At the peak of Bonobos’ marketing campaign on Facebook, 10% of their site
traffic was driven by Facebook
18. BookIt.com
Case Study Link
BookIt.com is a private booking company for vacations. It wanted to grow its
connections to its Facebook page and engage more with its existing fans. The
company decided to promote a giveaway called “Trip a Day in May Giveaway” where
it gave away a free trip each day during the month of May. BookIt.com targeted
its Marketplace Ads to people who had travel or travel destinations listed in
their Likes and Interests. It also targeted friends of fans and used Sponsored
Stories to get more connections.
Results:
- There were 65,000 unique competition entries
- The giveaway had over 1 million entries
- Over 39,000 users liked the BookIt.com Facebook Page through ads and almost
15,000 users liked the Facebook page through organic impressions
- 35-40% of the new likes were generated through Sponsored Stories
- There was a 30% increase in revenue month over month in June
- There was a 1,400% increase in revenue for the second quarter in 2011 when
compared to the second quarter in 2010
19. Bonprix
Case
Study Link
Bonprix is one of Germany’s top retailers with over 9 million customers. The
retailer created the bonprix Facebook Page in 2009 and in 2010, they were
looking to increase the traffic to their online site. They also wanted to target
younger shoppers along with other different groups. The company ran several
different ads targeted at different groups based on gender, age, and Likes and
Interests. They ran certain special deal ads sometimes and other ads every
day.
Results:
- Online sales were driven up by the Facebook ads
- bonprix was able to take the ad analytics to identify its strongest targeted
groups
20. Budweiser
Case Study Link
Budweiser is a huge brand-name beer in over 130 countries. It wanted to
connect to its fans, a large portion who are sports fans, world-wide during the
World Cup in 2010. The company created a brand new page to focus on the World
Cup and allowed fans to participate in activities to support their team.
Budweiser targeted people who had listed “sports” and “beer” in their likes and
interests in the countries where they had a presence. They also targeted people
who had already liked their other Facebook pages. The company ran Premium
Facebook Ads and Marketplace Ads to reach users on the Home Screen and User
Profiles.
Results:
- The campaign went global with countries like Canada, USA, Puerto Rico,
Argentina, and Bahrain
- The page gained 6 fans every minute during the first days of the World
Cup
- More than 900,000 people had clicked to go to the page by the campaign’s
completion
21. Burt’s Bees
Case Study Link
After the launch of their new product line, “Lips Go Bloom,” Burt’s Bees
wanted to promote the new line and continue to build on the engagement on their
Facebook page. The company created a 90 second short film featuring the shades
of the new lip balm, and Burt’s Bees also allowed fans to send messages to their
friends explaining their friends’ “natural beauty.” The company ran a broad
Reach Block ad, and followed that ad up with Sponsor Stories.
Results:
- Burth’s Bees gained 200,000 new likes during the Reach Block and Sponsored
Stories campaign
- The animated short received 23,000 plays
- The lip balm’s tab on the Burt’s Bees’s Facebook Page received over 82,000
views during the campaign
22. Canvas People (online canvas printer)
Case Study Link
Canvas People ran Facebook Ads that focused on memorable
life moments, such as getting engaged or having a child. They targeted Facebook
users interested in photographers, moms, dancers, and inspiration. The ads used
question like “Love shoes?” and “Love Art?” to grab attention.
Results:
- They received close to 4,000 online orders as a result of the campaign
- 180,000 Facebook likes
- 1.5X return on investment
23. Carnival Cruise Lines
Case Study Link
Carnival is a leading cruise line company in the world. The company wanted to
increase its connections and engagements on its Facebook Page by promoting its
new cruise ship, Carnival Magic, and two big sweepstakes. Carnival took out
several Marketplace Ads targeted at US users over 21. The ads took users to the
Facebook page where they could enter into the two sweepstakes after liking the
page. Carnival also promoted its new ship, Carnival Magic, by posting videos of
the naming ceremony and interviews with the captain that user could interact
with. After watch the videos, users could answer questions in a quiz and be
entered to win a free cruise to the Caribbean for four. The company also used
Sponsored Stories to target friends of fans.
Results:
- In June 2011, Carnival because the first cruise company to reach 1 million
fans
- Almost 1/3 of the fan base, over 370,000 people, has come directly from
Facebook ads
- 70,000 people entered one of the sweepstakes
- Over 50% of Carnival Cruise Line fans visit the Facebook page daily
- In one day, the Carnival Magic videos were viewed more than 65,000
times
24. Cathay Pacific (airline)
Case study
Link
Cathway created a “Travel the world in 80 days” campaign. They targeted ads
to fans and friends of fans to push this campaign, a contest to win a trip
around the world. Some ads asked the question “Where in the world would you go
in 80 days?” As a Hong Kong specific airline, they targeted by ad types by
gender, country, and age. the winner would get unlimited ecnomy trips from Hong
Kong to any of their destinations, for 80 days. The winner visited 12 countries,
add photos, videos, and blog posts. High engagement around the brand champion
winner’s content on the page.
Results:
- Cathay got a measureable drive in traffic and engagement for the
contest
- 1000′s of entries
- 29 million Facebook users reached
25. Cheerios
Case Study Link
Cheerios wanted to connect to its main demographic, mothers with young
children, on its Facebook page. The company made a promise saying that for every
new connection on the page, they would donate a free book to First Book, a
charity that gives books to needy children. Cheerios ran a Reach Block to all
women over 25 years old. They then did four different Premium Page Ads to put
attention on their philanthropic actions and their cereal’s health benefits.
Results:
- The Cheerios Facebook Page increased 1,500% by going from almost 9,000 fans
to over 130,000 fans
- They broke the General Mills’s highest record for engagement rate at
0.19%
- More than 124,000 books were donated to First Book
26. Clorox Green
Case Study Link
Clorox’s relatively new Green Works cleaning products line used Facebook ads
to build awareness using a coupon offer connected with a philanthropic
initiative. Females, ages 25-54 with precise interests related to “clean” and
“green” topics were targeted. The call to action was to download a $3 coupon and
to vote on “Green Heroes” in their community who should receive grants.
“The engagement rate with our coupon within the Facebook environment was much
higher than previous digital coupon campaigns we have run in other apertures.” —
Scott Iason, Clorox Media Investments Group Manager
Results:
- 400 entries into the contest
- More than 20,000 Green Works Facebook fans submitted comments and voted on
the program
- The $3 off Green Works laundry detergent campaign had an engagement rate
reached .11%
- 33% of the 2010 fan growth were tied to Facebook ads
27. CM Photographics
No link – Facebook occasionally features this case study in the US Facebook
ad dashboard
“
CM Photographics, a
wedding photography business based in Minneapolis, Minnesota, used Facebook ads
to reach the users it cared most about: women aged 24 to 30 living near
Minneapolis who shared their relationship status on Facebook as ‘engaged.’ Over
12 months, CM Photographics generated a significant increase in revenue after
running a $600 advertising campaign on Facebook.”
Results:
- Over 12 months, CM Photographics generated nearly $40,000 in revenue
directly from a $600 investment
- Of the Facebook users who were directed to CM Photographics’ website from
the ads, 60% became qualified leads
28. Crime City (game)
Case
Study Link
Funzio is a 20-person startup social gaming company. In late 2010, they
launched their game, Crime City, and they decided to advertise through Facebook
the new release. They ran the first group of ads based on major English-speaking
countries, and then they brooded those ads to more countries. The user-tracking
feature was incorporated to figure out which targeted demographic had the best
retention, engagement, and monetization results. The ads’ targeted demographic
was altered throughout the campaign to better reach Funzio’s prime audience.
Results:
- In the beginning of the campaign, Crime City had 2 million monthly, active
users. Three months later, the game had 6.5 million monthly, active users and
900,000 daily users.
- The game was ranked 4.9 out of 5 by users
- The ad campaign’s impression total was over 5 billion. Successful target
demographics had a click-through rate as high as 0.3%
29. Daddies Board Shop
Case
Study Link
Daddies Board Shop is a fast growing skateboard ship based out of Portland,
Oregon. The company wanted to start driving more people to its e-commerce shop
and get more people connected with the company on its Facebook page. Daddies
began to run more than 30 different Marketplace Ads that vary in text and images
to fit the appropriate market and demographic. The company used keywords
targeting when putting out its ads as well as age targeting. The ads linked
directly to the company’s e-commerce site.
Results:
- Nearly 5% of Daddies Board Shop’s revenue started to come from Facebook
- Facebook traffic is responsible for about $45,000 annually in new revenue
for the company
- Daddies has expanded its market into new territories based on the ad
analytics. Norway showed to be very high on click-through rates, so the company
started to target Norwegians.
- More than 4,300 people connected to the company’s Facebook page, increasing
engagement levels
30. Diageo
Case Study
Link (Facebook)
Diageo is a world-wide premium drinks business featuring brands like Johnnie
Walker, Crown Royal, J&B Windsor, Smirnoff, Baileys, Captain Morgen, Jose
Cuervo, and Guinness. The individual brands had many consumer-created pages, and
Diageo looked at uniting all the fans under one page devoted to that brand.
Diageo ran five campaigns for Smirnoff, Captain Morgen, Baileys, Jose Cuervo,
and Crown Royal. The company placed Premium Ads targeted at people who had
already liked a consumer-made page and of legal-drinking age.
Results:
- The five brand pages in the U.S. have reached 3.5 million fans
- Diageo saw a 20% rise in sales resulting in a fivefold ROI
31. Domino’s
Case Study Link
Dominos created an international campaign on Facebook to unify all its fan
and gain new fans by offering 50% off all online pizza orders. They used
Facebook pages and ads to get more likes and gave people the option to invite
their friends. The coupon was only good for fans of Dominos.
“It was the first time we activated a single promotion worldwide,”
said Dennis Maloney, Domino’s VP of digital marketing.
Results:
- 542,000 people were taken to the Dominos online ordering site.
- Record online sales and likes in many countries including the U.S., Canda,
and the U.K.
32. Eastpak
Case
Study Link
EASTPAK manufactures durable backpacks, luggage, apparel, and other types of
bags. The brand went to Facebook in order to reposition itself as a lifestyle
brand, and it wanted to engage more with its consumers. EASTPAK ran three
different types of ads highlighting the personalities of different bags. The
company targeted its original market, America, and its new market, Europe. It
also targeted 18- to 28-year-olds in the countries. EASTPAK then went further
and targeted friends of people who had clicked through on the ads.
Results
- The EASTPAK Facebook Page obtained almost 300,000 fans
- The videos the company used in its campaign received 2 million total
views
33. eTeacher Group
Case Study Link
eTeacher Group offers live, online lessons in Chinese, English, Hebrew, and
Biblical Hebrew. The online academy has over 10,000 students. It decided to the
run a Facebook ad campaign to generate more connections on its Facebook page and
bring in new students for its online language courses. eTeacher Group used the
Facebook targeting program to target people living in certain locations and what
people had in their Likes and Interests. It ran two ads for each language
program. The ads would take users to the eTeacher Group Facebook Page’s landing
page where they would leave their contact information. An advisor would later
contact them and get them enrolled in the relevant course.
Results:
- The click-through rate is higher on Facebook than any other eTeacher’s
social media ad campaigns
- The click-to-lead rate is double on Facebook than any other eTeacher’s
social media ad campaigns
- eTeacher Group has been able to make international connections and bring in
students from around the world
- The academy has spent over $30,000 on its Facebook Ads, and it says that it
has seen a significant return on investment from the ads
34. Fela! (musical)
Case Study
Link
“Facebook Ads provided the musical the ability totarget and reach niche
audiences at an affordable rate. A Facebook Page was created for Fela! allowing
them to include social actions in allof their ads which they found rapidly
developed the durability of their brand with those who were unfamiliar with
Fela!.”
Results:
- Investment = $4,414.40, Number of clicks = 5,717
- Conversion of clicks to ticket holders = 30.2%
- Total revenue from social network code = $43,130
- The return on investment = 877%
35. Golden Spoon (frozen yogurt)
Case Study Link
Golden Spoon targeted Facebook ads to people in Palm Springs, California (and
a 50-mile radius), that were ages 14 and up, women, with families, and people
with certain brand affinities (this is what Infinigraph specializes in).
Results:
- New page likes increased 162%
- 6% click through rate
- Liked page fan: 51%
- Conversion to buy: 18%*
- Same store sales: up 13.7% during promotional period
* Coupon redemption rate was reported to be approximately 18% with each
e-mail promotion.
36. Giantnerd
Case Study
Link
Giantnerd ran 12 Facebook Ads campaigns in order to boost awareness and
communication from its customers. They also desired new user sign-ups,
conversions, orders, and visit value coming from the Giantnerd Facebook Page.
The company puts out Facebook Ads targeting its 18- to 30-year-old demographic.
They also use keywords on customers’ Facebook likes and interests to build their
targeted group.
Results:
- There has been a 3,300% increase in traffic to the Giantnerd site from their
Facebook page
- There was also a 250% increase in conversions and a 220% increase in new
user sign-ups
- Giantnerd experienced a 100% increase in revenue
- During their campaign time periods there was a 50% increase in average order
value and a 30% increase in orders alone
37. Gonuts With Donuts
Case Study Link
Gonuts with Donuts is a restaurant that offers an array of different flavored
donuts in different shapes and sizes. The company is based in Colombo, Sri
Lanka. The company’s creator, Lalin Jinasena, wanted to build up his brand
awareness in Sri Lanka, so he took to Facebook to build a base and brand
awareness with his customers. Jinasena targeted people who might be interested
in his donuts in Colombo. He wanted to get people to like his company’s Facebook
page where he advertised new donut flavors.
Results:
- More than 10,000 people connected to the Gonuts for Donuts Facebook Page
within a few months, a 750% increase
- The company successfully opened 7 new stores
- Certain campaigns received up to 0.17% click-through rates.
- The company’s “Mini Birthday Donuts” campaign received over 11 million
impressions in 10 days
38. HauteLook
Case Study Link
HauteLook wanted to connect to its customers past email, and they believed
Facebook was an opportune platform. They also decided to have a Facebook fan
exclusive sale. The company ran different types of Facebook ads to test
different areas. They were able to reach a lot of customers by targeting people
with certain keywords in their likes and interests.
Results:
- The Facebook sale event generated 10% of total sales for HauteLook on the
event’s day
- The sale event gave HauteLook’s Facebook page 36,000 new fans
- Conversion rates doubled
- The sale received 55 million views
39. Hapa (chocolate spread)
Case Study
Link (Facebook)
Hapa is a leading chocolate spread in Norway. It has a broad audience with
90% of Norwegians knowing the brand. The brand does, however, have a small
emphasis on the demographic 20- to 35-year-olds with a slight lean towards men.
The brand was looking to revitalize itself with a new image and decided to team
up with the Norwegian Rock-Paper-Scissors Championships. The brand ran event,
poll, and ordinary ads focusing on the Norwegian 20 to 35 years old
demographic.
Results:
- The Facebook ads were clicked nearly 9,000 times
- Sales increased 4.8% during the campaign
- The Hapa Facebook Page went from 1,000 fans to 6,500 fans
40. Healthy Choice
Case Study
Link (Facebook)
Healthy Choice wanted to promote its Facebook presence, and they decided to
do this through offering coupons in Facebook ads. The coupon being offered to
fans increased in savings the more fans the page garnered. The company ran two
sets of Premium and Marketplace Ads for a week at a time advertising the coupon.
They targeted people with healthy living keywords in their interests or likes
and women aged 18 and older.
Results:
- The Healthy Choice Facebook Page fan count went from 6,800 people to almost
60,000 people
- Engagement increased threefold
- 50,000 coupons were distributed
- 60% of fans opted to sign up for the Healthy Choice Newsletter
41. Healthy Choice Canada
Case Study
Link (Facebook)
Healthy Choice Canada had no Facebook presence and wanted to build a
community where brand and fans could communicate ideas. The brand decided to
focus on its “Make Lunch Matter” initiative to promote the important of eating
nutritious lunches. Healthy Choice Canada ran three Reach Block advertisements.
The first was a general informational ad. The second and third offered coupons
and savings on Healthy Choice products in Canada.
Results:
- The first Reach Block garnered 6,000 fans
- By the end of the campaign, the page at 38,000 fans
- Over 10,000 coupons were issued to fans, and 70% of those coupons were
redeemed
42. How Fast Time Flies
Case Study Link
How Fast Time Flies is an online scrapbook company that was looking to
increase its membership and in its turn its orders. The company placed out
Facebook ads targeting keywords on potential consumers’ Facebook pages keywords
in their profiles like “photography,” “scrapbooking,” “married,” and “women.”
She also ran the ads around occasions like Easter, Thanksgiving, or
graduation.
Results:
- During How Fast Time Flies’s campaign its Facebook page had almost 23,000
clicks.
- The company’s website received over 200,000 visits from Facebook.
- After the Facebook campaign, the company’s year-over-year sales increased
over 70%.
43. Huggies
Case Study
Link (Facebook)
Huggies wanted to launch a Facebook page in Hong Kong, bring awareness to
consumers, and build last relationships with consumers. The company launched a
competition asking fans to upload pictures of their babies. The top 60 photos
would be placed on 10 Hong Kong buses. Huggies used an array of advertising
medias for this competition, including Facebook ads targeted to a specific
demographic.
Results:
- 118,000 people became fans of Huggies in the first three weeks of the
campaign
- More than 6,000 baby photos were uploaded to the Huggies Facebook Page
during the campaign
- Many fans submitted contact information for further promotional offers
- Many fans signed up for the Huggies’ Baby Club and downloaded the Huggies
iPhone app
44. Hyundai NZ
Case Study
Link
Hyundai New Zealand is locally owned and independently imported to New
Zealand. In 2010 the company decided to establish a presence in social media in
order to develop relationships with current and potential Hyundai owners in New
Zealand. The company ran a Reach Block Ad and Premium Poll Ads. Hyundai then
used the characteristics of responders to these ads to specify their target
audience for the next round of ads.
Results:
- Over 820,000 New Zealanders were reached by the ads.
- Over 20,000 unique engagements created by the ads.
- Hyundai New Zealand fans grew 4,000% from 150 fans to 6,000 in five
weeks.
45. Jim Beam
Case Study Link
Through targeting a key group of people on Facebook,
Results:
- Jim Bean was able to increase their likes over 200,000 in six
weeks.
46. Johnnie Walker Malaysia
Case Study
Link (Facebook)
Johnnie Walker wanted to build its fan base and promote its “Step Inside the
Black Circuit Lounge” campaign, a race party event at the Malaysian Grand Prix.
The brand promoted its page and its event through Facebook Reach Block Premium
Ads targeting Malaysian males above the legal drinking age. They also ran a
contest on the page where fans could take a picture of themselves on a stylish
night out and submit the photo along with 100 words as to why they should be
invited to the exclusive race party. The winners would win four tickets to the
party.
Results:
- The Johnnie Walker Malaysia Page increased its fan base 39% topping out at
almost 30,000 fans by the end of the campaign
- Engagement rates for the Reach Blocks were 1.09%
- 1,167 unique page views throughout the campaign
- 191 contest submissions and 50 winners
47. Keshet TV
Case Study Link
Keshet is a leading television broadcaster in Israel. The broadcaster wanted
to promote the second season of “MasterChef,” one of its most successful
television shows. It wanted to increase the size of its community on Facebook
and increase the engagement happening on the Facebook page. Keshet used Poll Ads
and Marketplace Ads to drive people to the MasterChef Facebook page. It followed
up with a Reach Block. Some ads featured a video. The broadcaster also used
Sponsored Stories to reach friends of fans of MasterChef.
Results:
- 60% of Israel’s Facebook population saw the ads
- More than 1% of Israel’s Facebook population engaged with the MasterChef
brand
- The Sponsored Stories saw an over 50% conversion rate
- In two days, the Poll Ads received almost 40,000 responses
- The Facebook page received 20,000 fans directly from the ads
48. Kia Motors America
Case Study Link
Kia Motors produced the Kia Soul in 2009 with the target consumer being
Generation Y. The company decided to use social media to build a community and
market to that community because its target consumers are typically very social.
Kia began with Premium Poll Ads in order to educate the audience on the Soul’s
features. They then ran many Premium Video, Like, and Poll Ads that targeted a
mixture of demographics to generate and sustain awareness of the Kia Soul. They
then simply began to target fans and their friends.
Results:
- Kia Soul awareness increased 13 points due to the second phase of Kia’s
advertising
- 14% of individuals in a Nielsen poll said their perceptions of the Kia brand
improved after the ad campaign.
- The Premium Video Like Ads targeting friends of fans generated the highest
engagement.
- Kia Soul fans rose to over 89,000 people.
49. Lacoste
Case
Study Link
Lacoste has had a presence on Facebook for a few years as a popular French
fashion label. In it’s 2011 campaign, Lacoste wanted to generate more traffic to
their website and increase their sales. The company ran a two month campaign
with about 100 varying advertisements linked directly to their website. The
company targeted people based on location, gender, age, and Likes and Interests.
Lacoste broke down ads to fit men or women, ages 18 to 25 or 25 to 44, and
Germany, England, or France.
Results:
- Lacoste saw an increase in online sales
- The ads received 43 million, 66 million, and 70 million impressions in the
UK, Germany, and France respectively
- Lacoste’s conversion rate for this campaign had a 500 percent increase from
its previous Facebook ad campaign
50. Levi Strauss & Co.
Case
Study Link
Levi Strauss & Co. is a well established and international apparel
company. Levi’s decided to launch a Facebook ad campaign to gain more
connections on their Facebook page, increase awareness of their new clothing
line, and bring attention to a small town in Pennsylvania wanting to revive
their former steel town. The company ran Premium Page Ads and Marketplace Page
Ads for five days asking people to like the Levi’s Facebook Page. They then ran
a Reach Block aimed at their targeted 18- to 34-year-old demographic. Levi’s
also ran television and print ads.
Results:
- The Levi’s Facebook Page’s fan count increased 35%
- One ad’s offer of 40% off any piece on Levi’s new clothing line provided a
two-fold increase in the company’s website’s traffic within 15 minutes
- An ad’s in-store discount offer brought 400 interactions to a Levi’s
store
52. Luxury Link (luxury vacations)
Case Study Link
Luxury Link ran Facebook Ads that offered travel packages for people
interested in upscale getaways. They marketed a live chat with a Caribbean
travel expert. The ads were targeted at married people interested in Chanel,
Fendi official Page, Prada and Starbucks. Here is a sample of the ad copy used:
“Get 65% offa luxury vacation. Book your dream getaway today!”
Results:
- 100% increase in sales for travel packages coming from Facebook
- 30% increase in site visits month over month from Facebook
53. M&M’s
Case Study
Link (Facebook)
When Mars, INC. was about to launch the new M&M’S Pretzels, they decided
to create a high demand for the candy before it ever hit the shelves. They used
their Facebook page to reward the pre-existing nearly 1 million fans with free
samples. They created an application so the first 40,000 fans could get free
samples of the new M&M’S Pretzels. They then allowed samplers to share
samples with two friends to produce a viral effect.
Results:
- 120,000 M&M’S samples were distributed to fans.
- During the campaign, M&M’S Facebook Page fans increased 9%.
54. Manchester United
Case Study Link
Manchester United is an English Premier League soccer club. The club has a
very popular Facebook page with many international fans from Asia, the Middle
East, and Africa. The club wanted to promote engagement on the Manchester United
Facebook Page with these international fans. The Facebook page offered fans the
chain to win competitions and sweepstakes and create a virtual shirt featuring
their name. The club used geographic and interest-targeted Ads in order to
promote their North American tour. They targeted people in the stadiums’
locations and people’s Likes and Interests.
Results:
- Manchester United’s parent site received an increase in traffic from
Facebook
- During the campaign, 119,000 people have used the “Join Man Utd” app
- Relationships were established in Indonesia, the UK, Mexico, India,
Malaysia, and the US through geographic-targeted Ads
- Engagement levels increased with each post generating an average of over
15,000 likes and comments
55. Markafoni
Case Study Link
Markafoni is a large, private shopping website in Turkey. The site gives
customers exclusive sales on designer apparel, accessories, and housewares. New
customers must receive invitations to shop on the site from existing members.
The company wanted to grow its Facebook page in order to gain new customers.
Markafoni began to use Sponsored Stories to spread its name by electronic
word-of-mouth. When a user’s friend would like the Markafoni Facebook Page or
post on the page, it would show up on the user’s sidebar.
Results:
- The Markafoni Facebook Page gained 100,000 fans in less than three
weeks.
- By the end of its campaign, the page had gained 170,000 fans.
- The Sponsored Stories garnered 221 million impressions, 401,000 clicks, and
a 0.181% click-through-rate.
- The new flood of fans to the page has allowed Markafoni to enhance their
communication and interaction with customers.
56. Marmite
Case
Study Link
Unilever launched a campaign on Facebook to advertise and distribute samples
of its new Marmite Cereal Bar. They wanted to build awareness by bring more
people to the Marmite Cereal Bars Facebook Page. The company used targeted
Facebook ads to reach mothers and adults ages 16 to 44. Once a user clicked the
call to action, “Get a free Marmite bar,” they were able to fill out their
information in the ad without ever leaving their News Feed.
Results:
- The campaign’s engagement rate was .27%.
- During the two week campaign, Unilever delivered 33,000 samples of Marmite
Cereal Bars.
- The Marmite Cereal Bar Facebook Page fan base grew 10% during the
campaign.
57. Maybelline Canada
Case Study Link
Maybelline Canada was looking to increase its connections with its 18- to
34-year-old target female demographic. The brand wanted to obtain more fans and
in turn more consumers. The brand launched three campaigns, two giveaways and
one a series a videos. All three campaigns were advertised by Reach Blocks with
Maybelline’s target demographic.
Results:
- The day of the first contest, a lipstick giveaway, Maybelline received
almost 10,000 contest registrations and about 7,000 new fans
- The second giveaway gained Maybelline almost 8,000 new fans
- The third campaign generated buzz and consumer-brand communication
58. Mazda Motors UK
Case Study Link
Mazda UK began their presence on Facebook with a check-in deal that allowed
consumers to take 20% off a Mazda MX-5 Miyako when they checked into a
dealership on Facebook. The company began to promote this competition through
Facebook Marketplace Ads. After seeing the success with this promotion, Mazda
extended the competition, and it created a new competition that allowed winners
to win and drive a Mazda MX-5 for 5 months. These two competitions reached
consumers in and out of the market for a new car. The promotions were both
advertised on Facebook through Marketplace Ads.
Results:
- February sales were increased by 34%
- Mazda sold 100 special model Mazda MX-5 Miyakos in the first two weeks of
the Check-In Deal.
- 742 people checked into Mazda dealerships in the U.K. 162 people entered
into the giveaway competition.
- Mazda made news with major news sources in Europe including BBC News, The
Telegraph, The Daily Mirror, Which?, and MSN Tech.
59. Momentum Pictures
Case Study Link
Momentum Pictures wanted to increase awareness and engagement, ticket sales,
and trailer views on Facebook for the theatrical release of
Limitless.
The company ran five different Reach Blocks to reach a large population. The Ads
featured the trailer and drove people to the movie’s Facebook page.
Results:
- The ads reached 11.5 million people on Facebook
- In the people reached, there was a 9-point increase in purchase intent
- Limitless was the number one film at the UK box office in its
opening weekend
- In three days, ticket sales hit £2.1 million
- The Reach Block Ads generated 27,000 trailer views in 24 hours
60. Natruale Pearl
Case Study Link
Naturale Pearl launched several ads targeting women who enjoy natural
cosmetics. They monitored multiple creative options for a week, selected the ad
with the best click through rate, and ran it exclusively with a larger
budget. The total campaign cost approximately under $200 with the average
spending of $5 to $7 a day.
Results:
- The Facebook page went from 67 fans to 1,871 fans
- Grew their Facebook fan base by over 2,500% in one month
61. Nextbook.org
Case Study
Link
“Nextbook.org wanted to drive relevant traffic to theirwebsite and ideally
have users sign up for their email list. Facebook Ads allowed Nextbook.org to
target theirprecise audience – people who idicated they were Jewishand/or
interested in Jewish culture.”
Results:
- The first week of the Facebook Ads campaign, Nextbook.org saw a 13%
conversion rate from Facebook users versus their 1% average from other
channels.
62. 6Nike Running Netherland
Case
Study Link
Nike wanted to re-position its Running category in the Netherlands and show
running in a new light. The company also wanted to promote its new running show,
the Lunar Glide. The company ran a six week campaign using Marketplace ads
targeting several different age groups. They also targeted people living in
Amsterdam.
Results:
- Nike’s ads received 135 million impressions
- The company saw a 32% increase in sales of Lunar Glides
- Fans between ages 15-21 and friends of fans had the highest engagement
rates
- The Nike Running Netherland Facebook Page went from 2,000 fans to 6,000 fans
during the campaign
63. Nokia
Case Study Link
Nokia offers people mobile phones, mobile smartphones, and mobile computers.
In 2010, the company released a new platform that offered a free download of a
map app, Ovi. Nokia wanted to reach a wide audience, 13 years and older, in
order to enhance awareness and connections with the Ovi app. It decided to do
this from its Facebook page. The company took out two Reach Block ads in January
and February targeted to users 13 years and older in select countries. The ads
had a video that allowed users to view the Ovi map app’s features, and it called
for users to connect to the Nokia Facebook Page.
Results:
- The Nokia Facebook Page received over 100,000 connections in January and
February
- By June, the page had received over 1 million connections
- The video on the Reach Block ad was viewed almost 176,000 times
64. Nutella Germany
Case Study Link
Ferrero ran a Facebook and TV ad campaign featuring a Nutella advent
calendar. Facebook fans could click on the advent calendar in order to when
prizes.
- 15% of the sales due to Nutella’s media were attributed to Facebook.
- The Facebook and television ad campaign reached 13.2 million people.
- Of that population reached, 3.8 million people only saw the Facebook
campaign.
65. O2
Case Study Link
O2 is a major telecommunications company in the UK. The company encourages
young people to bring their ideas to life by providing them training and
funding. One of the ideas was a campaign called “Why Do” that challenged the
stereotypes put on younger people. O2 went to Facebook to bring more awareness
to the campaign and also to drive people to the O2 Facebook Page to create a
discussion. It took out Poll Ads, Video Ads, and Reach Blocks to take people to
the “Why Do” website and the O2 Facebook Page. The ads were directed at all UK
users between the ages of 25 and 64.
Results:
- The O2 Facebook Page garnered over 40,000 new likes during the campaign
- More than 84,000 Facebook users responded to the Poll Ads
- 75% of the people who participated in the “Why Do” campaign said that it was
positive to support young people and 50% said it changed their views on young
people
- In a survey, O2′s brand affinity increased and people were twice as likely
to recommend the brand
67. Panda Express
Case Study Link
For one week in September, Panda Express offered a free entree in exchange
for liking Panda Express on Facebook. ”We used 10 different creatives in the
campaign,” said Glenn Lunde, CMO for the Rosemead, CA-based firm.
Results:
- The brand received 112,000 likes in one week.
68. Pedigree
Case Study Link
Pedigree wanted to raise awareness about the 4 million dogs living in
shelters and help raise donations for those dogs. It also wanted to create a
place online where dog lovers could unite. Pedigree used Facebook to connect dog
lovers to their philanthropic cause by saying for every like they received, they
would donate a bowl of food to animal shelters nationwide. Pedigree reached
their audience by placing a Reach Block and developing an application to allow
fans to share that they helped a dog in need.
Results:
- The Pedigree Adoption Drive Facebook Page fan count grew from 55,000 to more
than 1.1 million.
- A click-through link fans can use to go and donate money from the Facebook
page has led to $600,000 raise for animal shelters nationwide.
69. PepsiCo India
Case Study
Link (Facebook)
PepsiCo India wanted to create a large media presence during the Cricket
World Cup, India’s biggest sporting and media event. PepsiCo wanted to create a
large branding event, get its advertisements closer to its consumers, create an
engaging atmosphere, and drive audiences to its Cricket World Cup app. PepsiCo
ran a 3 round ad campaign on Facebook with Premium Video Poll Ads, Premium Video
Like Ads, and Premium Ads.
Results:
- The ads received more than 22 million views
- 53,000 people responded to the poll ads in 24 hours
- The PepsiCo India Facebook Page received almost 16,000 connections during
the campaign. The number climbed to 22,000 with sustaining media. The page now
has more than 1 million fans.
70. P.F. Chang’s
Case Study Link
P.F. Chang’s is a major restaurant chain. It wanted to celebrate its 18 year
anniversary by offering fans a coupon for a free lettuce wrap and increase
engagement levels with existing, new, and potential fans. The chain made an app
that allowed fans to print off the coupon, and it advertised the coupon with
Marketplace Like Ads. It targeted fans, friends of fans, and people living in
areas with a P.F. Chang’s restaurant. The company also used Sponsored Stories to
reach friends of fans as well.
Results:
- More than 50,000 people redeemed the Facebook coupon
- 40% of the people that redeemed the coupon were new guests
- By the end of the campaign, the Facebook fan based had doubled to 420,000
fans
- There was a 3,300% increase in engagement levels with page posts
71. Prigat
Case Study Link
Prigat is a leading fruit beverage brand in Israel. The
brand was looking to recruit more fans to its Facebook page and create
connections with its consumers. It also released a new app on its page that
allowed fans to take a picture of themselves. Once the app recognized their
smile, oranges would be juiced in real life. The fan could then choose which
charity to send the juice. Prigat implemented Marketplace Like Ads targeting
Israelis aged 25 and older, two Reach Blocks, and Sponsored Stories to reach its
consumers.
Results:
- 20,000 people uploaded smiling pictures to the app
- The page received over 16,000 likes
- The Facebook Ads received over 24 million views
- The campaign received press coverage in Israeli
publications
72. RBS Insurance
Case Study Link
RBS Insurance is the second largest insurance provider in the UK. The company
used Facebook as a way to help them decided which features to include in their
new iPhone app. RBS ran a four-week Facebook ad campaign targeting users based
on age, gender, location and keywords. The ads led users to the RBS Facebook
Page where they were introduced to the new app and asked for their suggestions
on features.
Results:
- The campaign received 55.2 million impressions
- The campaign received nearly 6,500 clicks
- Almost 200 users completed the survey while almost 350 started the
survey
- 631 unique comments about the app features, naming, and other ideas were
posted
73. (RED)™
Case Study Link
(RED) is a nonprofit organization that has teams up with large brand names
like Nike, Apple, and Starbucks. The organization’s main objective is to bring
awareness and help fight AIDs in Africa. (RED) launched a Facebook campaign to
spread awareness to and induce engagement in users and businesses on Facebook.
It used Facebook targeting to put its ads out to people who had specific Likes
and Interests listed in their profiles.
Results:
- In the first week, the (RED) Facebook Page gained 225,000 fans
- Over the course of the campaign, the fan count rose 117%
- On World AIDs Day, the (RED) Facebook Page was the third-highest Page
gaining fans at 148 likes per minute
- Over 100,000 changed their profile pictures to a (RED) photo or shared the
(RED) Awareness Video
74. Rugby World Cup 2011
Case Study Link
The Rugby World Cup 2011 was hosted in New Zealand, and the event wanted to
build a large, international audience. They also wanted to sell tickets for the
tournament as well. After the Facebook Page was created hosting several custom
applications, the event ran several Facebook Ad campaigns. The Marketplace Ads
used several targeting demographics including Likes and Interests in rugby,
large sports events or New Zealand, friends of fans and geographic locations.
The event also ran Reach Blocks to reach all of New Zealand on Facebook. They
then ran several other Reach Blocks and Premium Video Ads to raise awareness in
order to sell tickets. They then ran a third Reach Block and Poll Ads campaign
to maintain momentum in ticket sells and fans.
Results:
- The Facebook page reached 1 million fans
- No one country comprises more than 20% of the fan population
- During the campaign the event reached 70% of its ticket sales target
- After search engines, Facebook was the number 1 platform to drive people to
the Rugby World Cup website
- The Facebook Ads were seen over 397 million times throughout the 15 separate
campaigns run by the event
75. Scotiabank
Case
Study Link
Scotiabank is a Canadian bank with over 18 million customers in 50 countries.
The bank wanted to raise awareness on Facebook and provide a place where
Canadians could talk out financial situations. The bank also teams up with
Valerie Pringle, a journalist on a tour talking about saving and personal
finances. Scotiabank ran Premium Like Ads to bring users to the page and Event
Ads to draw audiences to the Valerie Pringle roundtable discussions. The ads
targeted both men and women who would be interested in banking and geographical
locations where Pringle would be visiting. They then ran a Reach Block to
encourage people to listen to the live-stream discussion.
Results:
- Over 4,500 people RSVP-ed to the seminar advertised through the Reach
Block
- During the live stream event, there were over 5,500 viewers at one time
- The ads reached over 30 million people
- Five months after the ad campaign, Scotiabanks fan base grew from 300 to
10,000
- Engagement has increased on the Scotiabank Facebook Page
76. Sephora
Case
Study Link
Sephora is a leading makeup and beauty product company in North America. The
company wanted to increase its fan count on Facebook and provide a forum where
it could engage with its consumers. The company has continuously put out Premium
Page Ads, Premium Event Ads, and ads targeting its target demographic, women
ages 25 to 45 living in specific areas. The company also gave their products
individual like buttons.
Results:
- In January 2011, the Sephora Facebook Page had more than 1.16 million
fans
- Since running its Facebook ads, Sephora has seen an impact on in-store and
on-line sales
- Some of Sephora’s products have received over 3,000 likes
- The company’s continuing campaigns have produced a heavily engaged
atmosphere on their Facebook page
77. Shane Co. (jeweler)
Case
Study Link
Shane Company is the largest, family-owned jeweler in North America with 20
stores in 14 major metropolitan areas in the United States. The company wanted
to update its advertising campaigns and reach its target audience, people ages
18 to 34 in relationships. Shane Co. created a Facebook page, and ran two
Premium Poll Ads in order to instigate discussion.
Results:
- Since its campaign, Shane Co. Facebook Page has gained 1,715 fans, a 344%
increase
- The ads had garnered 28 million impressions
- The Premium Poll Ads received 20,000 responses
78. Silly Bandz
Case
Study Link
Silly Bandz is a successful youth accessory company. Since its launch, the
rubber bands shaped like different figures have become very popular. The company
decided to launch a Facebook Ad campaign in order to obtain 1 million fans on
the Silly Bandz Facebook Page. It started the campaign at about 400,000 fans.
Silly Bandz ran 15 ads over two months targeting people who had listed Sponge
Bob, Justin Beiber and Hello Kitty in their Likes and Interests. The company
also integrated Facebook onto their website supplying people with the option to
like different pages. They wanted to create opportunities for engagement from
their fans.
Results:
- The campaign obtained more than 213 million impressions
- The Facebook page gained 250,000 fans at an average daily cost-per-click of
$0.04
- The company reached 1 million fans two months after it began to advertise,
and its engagement rates have increased
- Brand awareness has increased amongst its target demographic
79. ShopLocal
Case Study Link
ShopLocal brings most top U.S. retailers’ regional weekly circulars online.
Its mission is to connect retailers and shoppers, online and in the…
Results:
- Optimization doubled CTR and allowed ShopLocal to scale daily clicks per
market 2,000%
80. Squishable
Case Study Link
Squishable is a company that sells unique stuffed animals for children and
adults such as the narwhal, platypus, and panda. The company wanted to build its
word-of-mouth marketing and product awareness through its Facebook page.
Squishable put out Marketplace Ads that brought users to their Facebook page
targeted at young adults in high school and college who liked Anime, Joss
Whedon, and science fiction shows. They also enabled their fans to share with
their friends, and they used promising discounts after reaching certain fan
number milestones to get people to share.
Results:
- More than 133,000 people became fans of the Squishable Facebook Page
- 29% of the company’s website now comes from Facebook
- 15% of the company’s sales come from its Facebook ecommerce site
81. Singapore Health Promotion Board
Case Study Link
The Health Promotion Board (HPB Singapore) is a board under Singapore’s
Ministry of Health. The Board’s main objective is to promote healthy living. HPB
Singapore went to Facebook in order to gain better brand awareness by connecting
and interacting with Singaporeans. The board has used a variety of ads including
Reach Blocks, Premium Video and Like Ads and Marketplace Video and Like Ads. The
ads are targeted at Singaporeans ages 13 to 34 or 25 and older. HPB Singapore
also introduced a mobile application “Diet Tracker” that allowed fans to keep
track of what they eat and get an overview of of their diets.
Results:
- In 6 months, the HPB Singapore Facebook Page gained over 21,000 fans
- Tens of millions saw the board’s Facebook ads
- The ad campaigns received a 0.32% engagement rate
- The “Diet Tracker” application was downloaded 70,000 times on the
iPhone
82. Sofia Nizharadze (singer)
Case Study Link
Sofia Nizharadze was a contestant from Georgia in the Eurovision Song Contest
in 2010. Nizharadze wanted to increase her Facebook page fans and video views.
She also wanted to drive more people to vote for her in the competition. The
advertising campaign was to spread across 32 countries. The campaign included
Marketplace Ads in 32 key countries in 18 different languages. The beginning ads
directed people to Nizharadze’s Facebook Page, and the second phase directed
people to watch her video singing. The final phase was to persuade people to
vote for Sofia. Each ad broadly targeted an audience in an effort to reach as
many people as possible in the 32 countries.
Results:
- Nizharadze finished the competition in 9th place out of 39 contestants
- The Facebook page reached 80,000 fans during the campaign
- Nizharadze’s video was viewed more than 580,000 times
- The ads were viewed more than 428 million times
- The ads received more than 379,000 clicks
83. Sony Pictures
Case Study Link
When the film
Dear John was going to be released, Sony Pictures ran
a Facebook ad campaign in order to gain awareness and increase the fan base.
Sony ran a Reach Block ad to include a large population, and then they ran
Premium Engagement Ads to allow users the chance to interact with the film. Sony
then ran Premium Event Ads and Premium Poll Ads targeted at 13- to 24-year old
females.
Results:
- Almost 300,000 people connected to Dear John‘s Facebook Page during
the Reach Block day
- More than 1 million people connected to the Facebook page by the release
of Dear John
- A media research firm found that the ads increased audience awareness by
16%
- The same study found that the ads increased people’s purchase consideration
by 2%
84. Sony VAIO
Case Study
Link
VAIO is Sony’s leading PC brand on the market for personal and professional
use. Sony wanted to increase VAIO’s fan base on Facebook, and they wanted to
increase engagement with consumers through an application-based contest. It
targeted Latin Americans between 18 and 34 years old with an array of Premium
Ads that called users to go to the Sony VAIO Facebook Page. After users liked
the brand’s page, they were able to go to an application that allowed them to
build a playlist of music based on their mood. The contest came into play when
users shared their playlist with others. Users that had playlists with the most
likes were offered trips to five different places in Latin America.
Results:
- The campaign contributed more than 173,000 likes to the Sony VAIO Facebook
Page
- About 220,000 users voted on the more than 10,000 playlists
- Users spent an average of 7 minutes interacting with the Sony VAIO Facebook
Page
- The Facebook page was viewed over 430,000 times
85. State Bicycle Company
Case Study
Link
State Bicycle tested to see if Facebook users passionate about music would
purchase their bikes. They used Broad Category targeting to send ads to fans of
music groups. They also targeted fans of rival brands like Big Shot Bikes and
Mission Bicycle, as well as Facebook users interested in fixies, track bikes,
and other cycling terms.
They promoted cycling related events to Facebook users with the above
interests in the cities those events were taking place, like promoting a
specific bike ride in Austin Texas.
Results:
- $500,000 in annual incremental sales comes from coupon codes and traffic
exclusive from Facebook
- 12% of traffic to the State Bicycle Co. website came from Facebook
- 1/5th cost per click on Facebook compared to other advertising
platforms
- 10x growth in fan base, from 4,600 to 46,000-plus within 12 months
86. StorQuest
No link – Facebook occasionally features this case study in the US Facebook
ad dashboard
StorQuest, a self service storage facilities company, set up a series of
Facebook Ad campaigns targeted to college students at 21 campuses prior to
Summer break. Their ads used targeting criteria such as age, college level and
location.
Restuls:
- Over 50% increase in total rentals versus prior year at the same store.
- 10% conversion rate from visits originating from Facebook Ads.
- On par with Google AdWords on a cost-per-lead and cost-per-customer
basis.
- $1.25 CPC delivered $10.25 cost-per-lead.
- $100 average rentals; $600 average life time value per customer.
87. Sub-Zero and Wolf (appliances)
Case
Study Link
Sub-Zero and Wolf Appliance are leaders in refrigeration, wine storage and
cooking equipment. The company decided in 2009 to establish its brand on
Facebook with a Facebook page. They then wanted to increase the connections and
engagements on the Facebook page. Sub-Zero and Wolf began to run ads targeted at
friends of fans and people who had keywords listed in their profiles like
kitchen, cooking, HGTV and refrigerators. The company then allowed fans to like
select content on the Facebook page which was then shared with their friends
through posts.
Results:
- The Sub-Zero and Wolf Facebook Page saw a 500% increase in connections
- The company’s website saw an increase in traffic being driven from
Facebook
88. The Sudden Lovelys (music group)
Case Study Link
They created 25 different ads (5 unique images matched to 5
unique sets of copy) and targeted fans of She & Him, a similar band with
over 150,000 fans. Facebook users landed on a Like gated tab that teased “6 free
song downloads” in exchange for liking the page. They spent a total of $250 on
the entire campaign.
Results:
- The landing page converted at 50%
- The Facebook page went from 300 to over 2,000
89. SumoKhan (game)
Case Study
Link
With Facebook ads, game developer startup, HanPersonwas, was able to target a
wider, international audience and convert them at a much lower cost than
anticipated.
Results:
- Within 3 weeks of launching, the SumoKhan user base grew from zero to over
1,500 daily active users.
- Consistent and targeted advertising resulted in an average user spending 18
minutes per day in SumoKhan.
90. Sydney Opera House
Case Study
Link
The Sydney Opera House is a major destination for domestic and international
artists in Sydney, Australia. The House wanted to use Facebook to grow up a
community that appreciates the arts by using contests and special offers. The
House put out Reach Block ads featuring top performer appearances and offering
free tickets. Sydney Opera House then used ads to target its main demographic,
women ages 25 to 45 by promoting the play, “Love, Loss and What I Wore.” The
House then ran a third campaign that allowed fans to submit their photos and why
they loved the landmark. Winners would be displayed in a photographic exhibition
outside the House. The ads for the contest targeted people 18 and over with
Premium Like Ads. The House also used Sponsored Links so friends of fans could
see their activity with Sydney Opera House.
Results:
- There was a rise in revenue and traffic on the House’s website
- The Sydney Opera House Facebook Page gained almost 22,000 fans from the
three campaigns
- The page then began to grow an average of 1,000 fans every week
- The photo contest’s awareness rose 17 points after the ad campaign on
Facebook
- Over 1,000 fans submitted their photos
- About 6,000 people entered for free tickets to see Oprah Winfrey
- 5,100 new fans were acquired during the “Love, Loss and What I Wore”
campaign
- 73.4% of the ads’ overall impressions came from the Sponsored
Stories
91. Sylvan Learning Center
Case Study Link
Sylvan Learning Center is an education company that offers in-person and
live, online tutoring services to people of all ages and genders. The company
wanted to produce highly qualified direct response leads through Facebook
advertising. The main objective was the get people to leave their information on
the landing page and have a Sylvan advisor contact them about tutoring. Sylvan
targeted its ads based on age, gender, and location. It also ran the ads on
specific days of the week when the ads would have more impact.
Results:
- The ads received 1 million impressions
- The cost-per-aquisition goal was met
92. Tasting Table
Case Study
Link
Tasting Table is an online newsletter featuring local recommendations to
subscribers for dining, wine, cocktails, cooking, and food travel. The company
wanted to use Facebook to connect with foodies and get them to sign up for the
newsletter. The company targets a wide range of people including
college-educated users with restaurant or bar-related terms on their profiles,
men between 21 and 39 years old who have bartending keywords, and people who
have food-related movies, TV shows or magazines in their favorites.
Results
- Tasting Table grew from 50,000 subscribers to 400,000 subscribers in two
years
- Tasting Table’s page received double the amount of connections in its two
years of running ads
93. Threader (apparel)
Case Study
Link
Threader is based in New York City and is the first hip-hop clothing
marketplace for entertainers and choreographers. The site enables cross
promotion for partners who…
Results:
- Their Facebook CPC ads drove 3x more traffic than normal ads.
- Of the visitors, 87% were new customers, which they were able to leverage
towards sales.
94. Toyota Hybrid Synergy Drive
Case Study
Link
Toyota wanted to create a community focused on its hybrid technologies and
provide educational material to that community about energy saving technologies.
The company created the Facebook page Toyota Hybrid Solutions, and they ran
target filtered Facebook Ads to push the page. Toyota targeted 21- to
35-year-olds living in Taiwan, Singapore, Indonesia, Thailand, and the
Philippines. The Premium Video Ads featured two different videos advertising
Toyota Hybrid Synergy Drive. Toyota followed up with Sponsored Stories that
allowed friends of fans to see Toyota Hybrid Solutions on the right of their
News Feed.
Results:
- Nearly 13,000 views of the Toyota Hybrid Synergy Drive videos
- Page fans went from 0 to 50,000 in three weeks
- 7.4 million people were reached in the respected countries
- Toyota engaged with 45,000 fans from Taiwan, Indonesia, and
Singapore
95. Truth® (PSA)
Case Study
Link
Truth is a national campaign aimed at teens providing information on tobacco
and addiction. Truth wanted to start a Facebook ad campaign to create more
awareness about their campaign to teens. The campaign ran for one day targeted
at 12- to 17-year olds using a Reach Block, a Premium Video Comment Ad and a
Premium Poll Ad. Truth wanted to bring teens to their Facebook page and induce
engagement through likes, video views, and poll responses.
Results:
- The truth Facebook Page gained over 6,000 new connections
- Two weeks after the campaign, the page had gained over 32,000
connections
- The campaign generated a 0.46% enagagement rate
- 99% of the truth Facebook page connections were in the targeted
demographic
96. TVNZ U
Case Study
Link
U is a New Zealand television channel under TVNZ, the country’s leading
television and digital media company. The channel is targeted at 15- to
24-year-olds. When U was launched, the channel wanted to build a large fan base
and promote its new show U Live. The channel created an informational Facebook
page and application that viewers could use to participate in the U Live show.
The channel used Facebook Premium Poll an Like Ads, Reach Blocks, and
Marketplace ads to reach their target demographic and New Zealanders for three
weeks leading up to the channel’s launch.
Results:
- The U audience reached 34% of all New Zealanders
- The TVNZ U Facebook Page went from 1,000 fans to 15,000 fans during the
campaign. This is more than the channel’s two main competitors.
- The U Live app is used 3,000 uses a week
- The Facebook ads were viewed 10.4 million times
- The ads received 19,460 engagements with rates reaching as high as 0.38% and
0.44%
- The videos featured in the ads were played over 5,500 times
97. Umbro
Case
Study Link
Umbro is an English sportswear and equipment brand. The company wanted to
increase its brand awareness and connections on its Facebook page. Umbro took
its “Tailored by England” campaign to Facebook. It bought a Reach Block in order
to reach 100% of its target audience. The company used the 2010 World Cup in
order to generate excitement about the brand. After the Reach Block, Umbro ran
four Like Ads and one Poll Ad.
Results:
- 33,000 people connected to the Umbro Facebook Page the day of its Reach
Block, 20,000 people connected in the following weeks, these connections raised
the fan count from 55,000 to 120,000
- The Reach block generated almost 242,000 engagements, 51.6 million
impressions, almost 134,000 poll responses, and almost 15,000 video plays on the
Facebook page
- The campaign reached hard-to-reach demographics, there was a 7% increase in
awareness in females and 17% increase in awareness in people older than 25
- Intentions to buy Umbro products from Facebook users raised 6%
98. Veterans Affairs Canada
Case Study Link
Veterans Affairs Canada is a Canadian federal government department that
supplies support and benefits to Canadian veteran’s and their families. The
department also runs a remembrance program that honors veterans and educated
young people about remembrance. Veterans Affairs Canada wanted to reach
Canadians in order to promote their remembrance program and Veteran’s Week on
Facebook. The department ran two Reach Block ads targeting all Canadians on
Facebook. They then ran Premium Like and Video ads targeting all Canadians as
well.
Results:
- The Veterans Affairs Canada Facebook Page grew 75% going from about 247,000
fans to 438,000 fans
- In the month after the campaign, the department’s Facebook page received
15.6 million impressions
- The video on the Premium Video ad was watched 64,000 times
- The user connections continued to grow after the campaign
99. Victory Motorcycles
Case Study Link
Victory
Motorcycles ran a nationwide demo tour showcasing their motorcycles in an
attempt to connect existing owners and potential customers. They ran the “test
ride” campaign on Facebook along side with the demo tour. Victory ran two ads
during the campaign targeting males aged 35 to 54 and whoever had “motorcycles”
listed in their interests. They also focused the targeted population based on
geographic locations where the demo tour would be going. The ads ran two months
in those areas before the demo came.
Results:
- The Victory Motorcycles page grew to 8,000 fans during the campaign
- Victory had 119 people sign up for a test ride on Facebook, the most
conversions Victory had received on any site that year
100. Vionnet (fashion)
Case
Study Link
Vionnet is a fashion brand now in the contemporary luxury market. It is sold
in 150 stores internationally. The company wanted to build a web presence after
the launch of its new website. It also wanted to build its presence quickly and
cost-effectively. Its goal was to reach 15,000 fans on its Facebook page in
three months. Vionnet ran over 1,500 Marketplace Ads in two months targeted to
English and Italian speaking people.
Results:
- More than 15,000 people liked the Vionnet Facebook Page in less than 2
months
- It was able to achieve a cost-per-fan of as little as 11 cents
- Facebook became the third highest driver to the Vionnet website
- The Facebook page has become an important engagement area between company
and consumer
101. VisitBritain 2011
Case Study Link
VisitBritain is the UK’s tourism agency. The agency runs a Facebook page
called “Love UK.” VisitBritain wanted to increase the amount of fans to the Love
UK Facebook Page. It used the wedding between Price Phillip and Catherine
Middleton to promote the UK through Page Like and Page Post Sponsored Stories.
It also used Marketplace Ads to run polls asking for people’s predictions about
the wedding.
Results:
- The number of people who liked the Love UK Facebook Page doubled in the
week-long campaign
- In one day, 42,000 people liked the Facebook page through Sponsored
Stories
- Feedback on Page Post increased by 29%
102. Watsons (retail)
Case
Study Link
Watsons Personal Care Stores is a leading beauty and health retailer in
Singapore. The company has over 100 stores on the island. Watsons decided to
build its social media presence, and began a multi-phase program to do just
that. An application called “Spin the Wheel” was created on their Facebook page
where fans could spin a wheel to win different prizes. This contest was promoted
through Marketplace Ads, Premium Ads, and Reach Blocks targeted towards female
Singapore residents ages 18 to 34. The company also used Sponsored Stories in
order to reach friends of fans.
Results:
- Sponsored Stories reached the highest engagement rate at 0.26%
- The “Spin the Wheel” contest generated over 10 spins per second on average
in its first day
- Over the course of the contest, the application received an average of
33,000 spins per day
- The game brought 1 million spins in total
- By the end of the campaign the Watsons Facebook Page had almost 22,000
fans
- The target audience grew 214%
- Average daily active users increased 563% during the campaign
103. Wedding Paper Divas
Case Study
Link
“Wedding Paper Divas offers exclusive designs by well-known and up-and-
coming artists who design wedding invitations, bridal shower invitations, thank
you cards, and other stationery. Facebook Ads provided Wedding Paper Divas the
ability to target their exact demographic whichwas 24 – 44 year old women whose
relationship status on Facebook indicated that they were engaged.”
Results:
- Wedding Paper Divas saw a nearly 1% conversion rate from Facebook Ads and
about a 110% return on investment.
104. WiseChoice.com
Case Study
Link
With a six month deadline, WiseChoice set out to get atleast 50 upperclassmen
or recent graduates from 1,3004-year colleges in the U.S. to complete a 20
minute survey about life on campus.
Results:
- 45% of the Facebook users who started the survey completed it versus only
28% from other marketing channels.
105. ZipZipPlay
Case Study
Link
ZipZapPlay is a gaming start-up company. The company released its second
game, Happy Habitat, and decided to move into Facebook social gaming. ZipZapPlay
wanted to encourage user acquisition with the game, and they used keyword
targeting Facebook ads to accomplish it. The ads targeted people who had
animals, pets, and green issues somewhere in their Likes or Interests. The
company also targeted women because they responded to the nurturing side of the
game more.
Results:
- The ads received over 135 million impressions
- The click-through rate was 0.09%
- The company has been able to extend its ads across the English-speaking
world like the USA, UK, Canada, Australia, New Zealand, Sweden, Finland, Norway,
and the Netherlands
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